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Name: JM

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Avoid, avoid, avoid - zero stars

1
This is the quite simply the worst credit card company ever. I only became a customer because my Post Office account was transferred to jaja. I have a credit balance of over £3,500 on my account after a transaction refund and have tried for several months to get it refunded to my bank account. I have called multiple times and keep being told lies about when it is being refunded. I am still waiting and there is no end in sight. Do not use this company - they are appalling. Reviewed on: 13th July 2021
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JM
Reply from Dear JM, We are very sorry to hear that you have had this experience, and we would like to bring this issue to a close to your satisfaction. Please send us an email via [email protected] so we can look into this for you. Kind regards, Jaja Team. Response date: 15th July 2021