Glenda Worth's community profile page

ok for some

4

ok so I have a Barclays Premier account which I have been ok with once I took advantage of the mobile and gadget insurance, RAC cover and travel insurance. Unfortunately they keep changing what is covered and how much it costs and it is now becoming expensive for what it is. I had the travel pack extra as I was going on holiday and wanted to make use of their Dragon pass which allows access to a lounge with food and drink available. On arrival at Manchester airport however both of the lounges were full and we weren't allowed in. On our return flight from Crete was a joke as the lounge wasn't even open! I tried to contact Barclays on my return to complain about this and reduce my package to the basic one, the man on the phone was less than helpful, told me I could change it but their system was down and I would have to phone back another time, he didn't even acknowledge the problem I had at the airports. In the New year I will be reviewing this premier account to see if it would be cheaper to have separate insurances separately and then change my account. Reviewed on: 24th December 2016

No hassle!

5

I have a business account with Santander which I use most days. They have been very supportive over the years and the staff in the bank and so helpful and understanding. I have an overdraft which doesn't coast a fortune and I can manage my account on line with no hassle. Reviewed on: 28th March 2016

Good to me

4

I have had a Barclays bank account for over 15 years and not had a major problem in all that time. I have received a brilliant pay out after a PPI claim with no hassle and have always found the staff to be very helpful Reviewed on: 28th March 2016

I have always found Barclays to be helpful and considerate

4

I have an online current account with Barclays and find it very easy to manage with the help of their card reader. I do not have to rely on texts for payment authorisation which has been a problem for me living in an area with no mobile signal. I can do practically all my banking online with no hassle, 24 hours per day and no queueing! Reviewed on: 29th April 2015

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Most Recent Reviews (4/4)

ok for some

No hassle!

Good to me

I have always found Barclays to be helpful and considerate