With Bank of Scotland reward current account I get a monthly £5 reward which is quite nice, there are lots of offers for cash back too but in years I've never actually made a valid purchase offer, for some depending on spending habits this could be quite useful too though. Several other accounts and little else to keep me there, low interest rates and mediocre customer service. I have had one bad experience fairly recently when I spend more than 2 hours on the phone to solve a relatively simple problem. I did complain about the customer service which to Bank of Scotlands credit was followed up with a polite email and then phone conversation and I was reimbursed a small amount for my inconvenience , however this was overshadowed somewhat by their inability to provide a satisfactory response to why the problem had come about in the first place and why it'd taken so long to resolve. Other than this I've never had a major problem in years and in branch staff have always been more than helpful, but recently I'm thinking it's maybe time for a switch.
Reviewed on: 28th March 2016
Hassle free purchase of car insurance for my first car using Admiral, and in fact used them two years running - problem free. This year I got a quote at renewal time and despite the fact I'm no longer a 'young driver' and have 2 years no claims my quote, for the same car, was much more expensive. I got a new quote online on the easy to use Admiral website which was far cheaper than their renewal quote so went with that. I'm really happy with the level of the cover and the ease of buying is a bonus, the price was by far the cheapest I found on the market - would recommend but beware of the expensive automatic renewal quote.
Reviewed on: 28th March 2016
