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Name: Lauren Hammond

Most Recent Reviews (2/2)

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Professional, understanding and really easy to communicate with

I have been with Pet Plan for 5 years now. I never used them with my previous older litter and wish that I had because I have had so many problems with other companies with hidden charges or "notes not being correct" and them not paying out. I have 3 policies with PetPlan now and will continue to use them for all of my hairy kids. They are professional, understanding, really friendly and approachable and never once had an issue with a claim. I renew with them seamlessly every year and the price is always fair and doesn't change throughout the policy and doesn't increase by much when renewing. I would highly recommend this organisation, who I feel are the fairest and most professional on the market. If you want a seamless and hassle free insurance company - PetPlan is the organisation for you where peace of mind is standard. Reviewed on: 19th October 2021

Excellent No Fuss Pet Cover

I have used Pet Plan for 5 years and have added 2 additional plans during this time. I wouldn't move insurer as unfortunately, due to health conditions and an accident caused by a parks negligence, I have and continue to use Pet Plan throughout the years. Not only have they covered the accident but continue to cover the health conditions with no fuss and no delays. They are so quick to respond, provide constant communication throughout and resolve within a couple of weeks. The payments are fair and if you take the life cover, payments remain the same unlike most insurance companies - the more you claim, the more they increase the payments but Pet Plan do not do this. Most insurance companies have hidden costs or admin and additional costs on top of your excess - Pet Plan also do not do this. I mostly use the online portal to make my claims now which is so easy to use but if I have ever had to call them, they are all friendly and helpful. Would not change insurance company and have used many in the past so I can compare. Would highly recommend Pet Plan and cant thank them enough for their continued help and support for my hairy kids. Reviewed on: 5th August 2021