Lost interest in its customers interest for profit
1
Used to be a customer but no longer. Tried to contact them about very expensive renewal which happens every year who the reduce cost. However this year wasted so much time trying to contact them and on last occasion told not to bother as list of people waiting was too long and try another time. I have to ring to cancel policy but will expect to wait hours as have done 4 times times. Used to be good but customer comes last now.
Reviewed on: 14th August 2017
