To sum it up, had an issue with the car, went with the advise of 1st response, garage tampered with car, got told by 1st response I shouldn't have done what they advised me, took advise from trading standards, 1st response told me they were wrong, ultimately went with garages side. Throughout it was clear the staff didn't read the notes. When I got the car back it was missing the spare tyre and badge. It effected me a lot which is why I didn't take it further. Further mental health training needed.
Reviewed on: 13th August 2021
