Absolutely impossible to get hold of them on the phone and that is the only way to contact them to stop them automatically renewing a policy! Eventually got through after holding for over 1 hour. They still renewed and took money out of credit card account in spite of asking for policy not to be renewed. Have been trying to contact them again to get this refunded, but no luck. Completely useless and would not ever recommend to anyone. Nor would I ever consider them again for any policy or banking.
Reviewed on: 16th August 2021
