Having eventually reached the end of my teather with this bunch of inept crooks, I decide to pay for the privilege of leaving them. Insurance paid for in advance as usual and left midway through a month so they actually owe me money but that is not the issue. Despite charging £45 to cancel, bought on by their awful customer service, oh the irony, they managed to take £88 from my account despite only paying £15/month so in addition to their rip off cancellation fee they must believe I owe them three months installments as well. Having been on hold for over an hour, I have been promised a call back to explain the charges on two occasions but not unsuprisingly, nothing. I have explained the situation to my bank and they are dealing with the matter for me. YOU HAVE BEEN WARNED!
Reviewed on: 1st September 2021
