Discusting attitude of Staff at Esure. No Sympathy at all. On behalf of my Parents of which my Father is Terminally ill with Cancer and can't speak, my Mother tried to cancel the Policy and even though Her bank card details are what the Monthly payments come out from, they said they will not Cancel over the phone as they need my Father to cancel Policy by just saying Yes to cancel on the phone, how Pathetic, anyone could put the voice on, so all because of a few months backdate, they want me to carry on the Policy until next year, but I have a new policy set up with someone else luckily. All because of around £50 backdate. They want me to carry it on now I have inherited the car from my father basically and then they think come next year I would carry on the Policy. Your having a laugh.
I would not Recommend Esure to anyone as they are a very Unsympathetic company, just Pathetic comes to mind.
Reviewed on: 8th September 2021
