I am with them for 3 years and when made my first claim of a water leak, they gave me an appointment after 7 days ( yes, this is emergency cover). No one came after 7 days and upon calling, they rescheduled after the next 7 days. My kitchen ceiling could not take this leak for 2 weeks so I got it sorted privately as I was not confident they will come after 15 days either.
Cancelled the service and demand refund !!
Reviewed on: 16th September 2021
