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Name: Susan Hall

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Most Recent Reviews (3/3)

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On-line Saver with 4% interest

5
I have been a customer of Skipton Building Society for the last 20 years and in January this year they brought out a fixed rate on-line savings account paying 4% interest for the first year. I think this is one of the most competitive rates I've seen for a few years. They are always very easy to deal with - either in the local office or when you telephone their UK based office. When I had to "wind" up my parents estate last year after their passing they were most compassionate and helpful. Every so often they have a deal on where they will do a free Will writing campaign, which I took advantage of last year. When the interest rates change on any savings account - they always write to you well in advance so that you can move your money to a higher paying account. I would recommend Skipton as a trustworthy Company to invest in. Reviewed on: 9th August 2015
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Susan Hall

Competitive price for car insurance

5
I have just renewed my car insurance with Saga for the second year. They are the only Company that didn't put up the price when they sent me my Renewal Notice (unlike others I've used in the past). I think a lot of these Companies rely on the "can't be bothered to change - so will renew with them again" attitude. The price of £146 for fully comprehensive was the best price for me. I did put my details in a Price Comparison site just to see what was on offer, but Saga came out the best price for the extras it offers i.e. courtesy car etc. They have a UK based call centre - they answer very quickly and you are not passed from one person to another. I would definitely recommend Saga for motor insurance. I would like to add a foot note - last week someone backed into my car whilst it was parked outside my house. The service I got from Saga was excellent - they arranged for my car to be picked up for the damage to be repaired next day and also arranged another car for me with Enterprise Car Hire. This was all done within 24 hours of reporting it - I'm very impressed with the service. Reviewed on: 9th August 2015
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Susan Hall

Great Customer Service

5
I bought my car insurance through a price comparison website and the best option for me was Tesco. Everything went smoothly - easy to purchase on line (although it didn't include Tesco Club Card points). I rang customer service asking why and she said they only have offers from time to time to include club card points. Great customer service though - very pleasant and helpful. Reviewed on: 24th March 2015
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Susan Hall