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AWFUL EXPERIENCE

1
Worst experience! STAY AWAY Worst experience! Took me 12 hours to get from Essex to Worthing (100 miles) Got dropped off at a services alone at night. Explained to GF I was afraid as it was 2am but they were not that bothered. Every time I tried calling I was on hold for 50-60 minutes when I totalled my wait time up it added up to a total of almost 5 hours just on hold to speak with someone… Just so you know……. If you need a towing service (like I did) they won’t tow you all the way home and it will take two or three drop offs….. but the drop offs won’t match up so I was told (after a 4 hour wait) that it was going to be another 4 HOURS at the service station before the next pick up was due to arrive….. By the time I get home it will have taken me a total of 12 hours from calling GF to walking in my door….. 12 HOURS to travel a total distance of 100 miles…. Alongside 5 hours of being on hold. STAY AWAY FROM THIS COMPANY! There’s reason as to why they are cheap! Reviewed on: 23rd October 2021