NFU have made me pay the increase in RRP on a watch I had stolen even though the increase occurred midway though my policy. Even their own brokers say this is incorrect but despite complaining they are refusing to refund me. I’ve also been waiting 13 weeks for my replacement watch because they won’t source it from a reputable reseller, only the manufacturer! Really bad service and underhand tactics.
Reviewed on: 6th November 2021
