Putting offers on cashback sites to get you to buy insurance then when it's due refusing in the hope you forgot and give you nothing, took out car insurance paid in full with the offer through top cashback of 42 pounds, refused it months later con and false advertising and taking people's money by deceit, in the process of sending screenshot off top cashback of there refusal to Ombudsman and trading standards as they have probably done this to hundreds of customers, and top cashback takes you to the offer you can't make a mistake before they say that as an excuse, probably owe thousands to a lot of people. And please ignore their trained customer service response of never heard of you, there are rules, please contact us (which I have) we are sorry customers first, and whatever else. I have now again contacted them failed for weeks to deal with it sent a letter to me saying we are investigating will be in touch after weeks of waiting. Had another letter 2 months later saying there investigating but as time is up I can contact financial Ombudsman which I will now do, as they are still investigating, how can they need to investigate there own offer from themselves for 3 month its there own offer they can see it, and second how do they need time to see there offer on top cash back they out it there just contact top cash and look at there own system, third its wrote in black and white on top cash back account that they refused to pay it, there's nothing to investigate its all there to see, and even though the evidence is there they have it they still refuse to pay up and even put me through having to contact Ombudsman by there asking in the hope i dont, an investigation into a offer that's own and that in wrote in black and white showing there refusal on a respected company site top cash where swinton put the offer just contact them investigation over, if they can't deal with this thats there own doing how the gods name do you go on with something serious, so I'll say once again to anyone using offers or cashback sites thinking of taking offers with these as it comes up cheaper in the long run DO NOT AS IT WONT, look for other insurance offer on the sites,probaly happend to hundreds, so now Ombudsman it is because they cannot find there own offers. avoid.
Reviewed on: 7th November 2021
