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Conned on Platinum Card Travel Insurance

1
Been a customer with Lloyds Bank for more than 40 years and unwittingly have been trapped to take their Platinum Card, the main attraction being the Travel Insurance benefit. After a recent aborted holiday in Africa, I made a genuine claim for costs incurred but Lloyds insurance providers Allianz threw my claim out of the window. I received a follow up call from Lloyds (a hard to understand Customer Service lady with a strong accent) confirming rejection. So all those decades of being on Platinum Card at a cost of £21 a month gone down the drain in one swift excuse that they do not accommodate pandemic related claims. Avoid being conned and that useless Platinum Card "exclusivity". Reviewed on: 13th January 2022
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