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Name: David

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Shocking Customer Service

1
My Daughter paid £1486 for Insurance to go onto her sisters policy, 5 months on she had the chance to get her own car, so phoned to cancel her from her sisters policy and was told the refund due back was a "large" £289, I said that was no good, they then agreed to waiver their fee so the refund was then £359, will be taking them to the insurance ombudsman, nothing more than thieves Reviewed on: 25th January 2022
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David