Hazel Murphy's community profile page

Best price and cover

5

very easy to use the website and set up your policy , excellent price. Reviewed on: 28th August 2019

Rewards are easy to earn

5

Nationwide reward card gives me cash back on my spending without any effort. Reviewed on: 8th February 2018

Easy to pay in and take out online.

4

Aldermore are so easy to deal with. The Customer service answer very promptly are are helpful and pleasant. Decent interest rates. Reviewed on: 8th February 2018

Unexpectedly poor !

1

I was insured with Virgin for many years . When I had to claim , the time taken to process the claim was too long and the customer service were awful . I had to get all the forms filled in by the doctor , the insurance company would not write to him , this is no longer their job despite you giving the details on the claim form. Claims are simply farmed out to a claims handler . They tried to wriggle out of paying and only with my persistance and additional information from the Oncologist did they finally pay. Suggest you insure with somebody else , Virgin is just a front . Reviewed on: 1st October 2017

Reply from Thanks for getting in touch Hazel. If you’d like us to take a look into this for you, just email your details to [email protected]. Thanks, Jane Response date: 3rd October 2017

Member Profile

Most Recent Reviews (4/4)

Best price and cover

Rewards are easy to earn

Easy to pay in and take out online.

Unexpectedly poor !