My vet made the recommendation for my dog to have a surgical procedure, which I followed the suggestion of the learned professional. Over 2 months after the procedure, my dog is in fine form but I am still waiting for the crooked charlatans at BBM to make any attempt to pay back the large sum of money I had to pay for the procedure. All they have done to date is lie to me about whats happening. Send a text - Your claim is being processed. You make a call - Hows the claim progressing? We were waiting on information from your vets, which I now see we have received...funny that as I attached it with the original application! Oh no not that one, previous medical history! My dog has no previous medical history, hes been in great shape his whole life. Well we have the information now Sir, it'll be 3-5 working weeks from today date to process! 2 days later..."we need some more medical history from your vets" THERE IS NO PREVIOUS MEDICAL HISTORY, stop hiding behind your BS excuse that its always somebody else that's holding up the claim. DO NOT USE, honestly do not use.
Reviewed on: 18th February 2022
