Smart Money People Logo

Member Profile

Name: Andy Keen

About you (What is this?)

Most Recent Reviews (3/3)

View All 

Satisfactory customer service

4
When getting quotes for car insurance with breakdown Direct Line provided a policy that appears to match the previous provider, but for a considerably cheaper quote. Their website was customer-friendly and they seem to have the public image of a fair and reasonable company. Reviewed on: 3rd September 2021
Andy Keen's avatar
Andy Keen

Unfairly refused claim

1
Swinton Insurance refused a claim for damage to roof, even though an independent builder backed up the claim. I believe the refusal to accept the claim was unfair, poor customer service of course, and I would not want to use that company again. Reviewed on: 12th September 2019
Andy Keen's avatar
Andy Keen

Clear and concise service, open and honest.

5
In applying for a loan I found the service fair and easy to understand. Reviewed on: 3rd June 2016
Andy Keen's avatar
Andy Keen