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Jordan Jarmain's Reviews (3)

Does what it says on the tin

4
It’s a decent savings account. Never had any problems with it. Can do same day transfers from my current account. Interest rate could be better. Reviewed on: 3rd November 2017

Good account

4
I’ve had a bank account with Barclays for years. They’ve recently launched blue rewards so you can get cash back for loyalty such as having their home insurance or mortgage deals. It’s also for direct debits and you can earn cash back on purchases at certain shops too. Would be 5 stars but I recently had some fraudulent activity on my account and I feel they dragged their heels about starting an investigation and provided no help regarding my financial situation whilst I waited to get my money back. An offer to temporarily extend my overdraft would have been nice. Reviewed on: 3rd November 2017

Good card but not great customer service

2
It’s been a great card in terms of having 30 month Interest free and the app being easy to use but their customer service isn’t great. I accidentally changed my direct debit from minimum payment to balance in full. I phoned to explain and they told me the refund would be back in my account within 5-10 days. It took 3 phone calls and 18 days to finally receive a cheque from them which then took another 5 days to clear. 23 days is a long way away from 5-10 and I got no apology. Reviewed on: 3rd November 2017