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Name: Suzanne Mcloughlin

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4 months and still waiting for business account to be opened

Been a customer for over 20 years and applied for a business bank account 4 months ago. Have made multiple calls and been been reassured each time that someone would be in touch but they haven't and I'm still waiting for the account to be opened. UNACCEPTABLE AND INCREDIBLY FRUSTRATING!! Have now made a formal complaint and will be going elsewhere unless a miracle happens. Reviewed on: 1st March 2022