Co-op bank is great. It may not have a big presence on the high street but they couldn't make online and telephone banking easier, and with their paying in available through the Post office as well as Co-op bank and Britannia there is no problem for offline transactions either. Customer service is a dream, I have never had a bad customer service/telephone banking issue. They are far quicker to answer the phone than most and are always pleasant, friendly and knowledgeable. I know they've had their ups and downs over the past few years but they have been transparent throughout, and what's not to love about ethical banking with transparency and great customer service?
Reviewed on: 9th November 2017
