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Name: Paul

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Common sense, straight talking and fair

5
I phoned to take my ex-wife off my First Direct bank account and was told I would need to close the account and open a new account after being with First Direct for 20 years. Although the £100 incentive to switch bank accounts to First Direct wasn't applicable because I wasn't new, they gave it me anyway. No need to leave or threaten to leave to get an incentive elsewhere, no game playing, kind, professional and smart. Here's to another 20... Reviewed on: 10th November 2017
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Paul