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Name: Chris Vanbond Martin

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More than let us down and left us with a dangerous chimney could of killed somebody

More Than are a complete disgrace they tell lies just to fob you off, we were told to take a day off work for BVS surveyor to come around he never turned up, was told it would be 5 weeks before any one could inspect, and it takes 8 weeks to make complaint, I got a trades man around to inspect and quote, he confirmed it was dangerous so complained on twitter and all of a sudden BVS were now available, so he came around but was unable to do his job, as not aloud on roof even though it was clear the claim was roof and chimney damage, what a joke he was, so got an independent Surveyor to take a look, he also confirmed the chimney was dangerous, so had no choice but to get the work done pay for it myself and wait 8 weeks to complain, I could not take the chance the chimney would not collapse and do lots of damage, or even worse kill somebody Reviewed on: 9th March 2022