Smart Money People Logo

Member Profile

Name: Victoria

About you (What is this?)

Most Recent Reviews (2/2)

View All 

I use Natwest for many banking functions.

5
I use Natwest for many banking functions. Rooster is perfect for my teenager. Reviewed on: 21st February 2024
Victoria 's avatar
Victoria

What customer service??

1
Very poor customer service! Trying to charge interest when the error is between them and my bank..... made payment they bounced it back then charge me full interest as if i hadnt made any payment. Fact was i paid 2850 and paid a 200 figure from my other account.... (it only needed £180 to pay off due to a credit) but they want ro charge full interest on £3k.... until my statement came through.... so less than 10 days £118. . They refused the good will and im going to tackle my bank tomorrow.... will be cancelling my m&s card now. Reviewed on: 18th November 2017
Victoria 's avatar
Victoria