Appaling insurance provider. AVOID. HomeProtect does not provide protection, they do not even provide excuses - they simply ignore you, for months. Read the reviews - all positive ones are from people who have never had to make a claim.
I called HomeProtect to make a claim against my Policy, to be told "we accidentally cancelled your policy without telling you, our accounts made an admin error, goodbye". They eventually admitted error, reinstated my Policy, took my money, authorised my claim, but are now neglecting to pay me the money they owe me. If you call, you are put on hold for hours, day after day. And they do not respond to emails. So I am out of pocket, stressed, and struggling to take more time off work to sit on hrs of unreasonable holding pattern that amount to nothing.
Reviewed on: 13th March 2022
