I have banked with the Cumberland for a few years now. I get straight through on the phone whenever I need to call and the staff are amazingly helpful. I even recently took a mortgage out with them too. I love that they are ethical with a personal service. Only slight downside is that electronic payments to other bank accounts do not appear immediately as with some other banks, but for me the ethical aspect is worth waiting those few hours for a transfer.
Reviewed on: 15th March 2022
