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Name: Kanishka Bhattacharya

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long queues, clunky old website and app, poor customer service, unreliable phone lines

I would provide a rating of 0 if I could. This has to be the worst customer experience in my entire life. They are almost designed to make sure people do not ask for help. What an amazing business model for a medical insurance company! Reviewed on: 21st March 2022