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Joanne Turner's Reviews (2)

3rd year customer for a joint mortgage

5
3rd year mortgage review and everything for renewing was speedy, no stress, signed 2 forms and scanned back within the hour signed up to a new deal for another 3 years, no money needed spending :) Super amazing customer service, I already said today even though we are on a new deal till 2023 I will renew again in 2023 with them :) Reviewed on: 30th November 2020
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Joanne Turner
Reply from Wow, our team will be very happy to read such incredible feedback Joanne! Merry Christmas! Response date: 16th December 2020

First time buyer

5
THANK YOU 100% Highly recommended. Enam Islam from the Stockport branch and Julie McLoughlin the Underwriter has been truly amazing in helping me and my partner apply for our first mortgage, literally so many thank you’s, I wished I could show my appreciation, words just doesn’t seem enough. (My rate says 5 stars but this is just not enough It should be 10 stars :-) I had issues with a couple of missed payments from 2012 which was causing me tremendous worry, many of the high street lenders rejected me on hard credit search, and the specialists in bad credit and brokers, who did want to help wanted 10 - 15% deposit which would have been impossible for me as I only had a limit for 5%. Applying for this mortgage was for the home we are currently living in, we didnt want to move out, especially near xmas plus the stress of finding another school for my daughter, we was on a short deadline which was 3 months, we completed Yesterday. So happy. So finding Vernon as been brilliant, the company is its weight in gold. Customer till the end now :-) the patience and support from Enam as been amazing. Reviewed on: 1st December 2017
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Joanne Turner