Unfortunately, I have had to use the services of my policy more often that I wanted.
Everytime I have made a claim it has been a nightmare. Several calls, several emails, ages to get simple things.
I am in the middle of a treatment and they have just decided that they don´t cover more tests regarding this condition.
I am paying for fully cover and they have considered that it is now a routine treatment when it is not. Are they doctors to decide or just a mafia making money thanks to the people´s health? I am not interesting for them because I am not as healthy as they wanted? So sorry for that but I would prefer to not being using this shitty services first of all for my health and secondly for not treating for this kind of people.
Reviewed on: 19th December 2017