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Name: Linda Cosgrove

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Very slow performance

1
I requested my pension in a lump sum went through several forms waited 2 weeks and funds have only just gone to payment which will take an additional 5_15 days ,so the whole process has already taken over a month with waiting for forms ect ,I have dealt with standard life recently and the whole process took 5 days and money was in bank ,it seems the process here is inefficient and I wouldn't recommend them ,I do have one positive which was the staff are helpful . Reviewed on: 31st March 2022