I love the Cora Digital Assistant from Natwest. Most issues she/he can answer and it's easier and a lot more quicker than calling,messaging or going into a branch. If the issue can't be resolved through Cora than he/she can put you through to an agent and the chat is saved which saves time having to go through everything again. I've always had a good experience and would be more than happy to recommend any of my friends and family. I have mental health issues and sometimes talking with people gives me major anxiety so this way is a lot less stressful for me to use and get answers I'm looking for.
Reviewed on: 4th April 2022