Don't use this company. My car was hit by a third party while parked at the roadside. It's going to be 2 weeks before I get a replacement vehicle. They could not care less about impacts to my life, lost earnings or stress. They don't know the meaning of customer service. Stay away if you have any sense. They are scum.
There are hundreds of reviews on the below sites from customers who have had similar experiences to mine. I implore you to read them then switch insurer.
reviews.io
moneysavingexpert
mamma
16/04/2022 Update
After I posted this review that Marshmallow mob asked for my claim reference and my name, presumably with a view to investigate it. They have done NOTHING. Nice to see they've taken the time to respond on here. NOT! I am stuck here with no car, can't get to work, visit my brother in hospital or do errands to help my family. This is where you'll be if you use this disgusting company. STAY AWAY.
Reviewed on: 16th April 2022
