They can't even change a simple house address.
I found that out when, after a claim, they kept sending car repair garages in a city I wasn't living in. Eve after I complained, they couldn't be bothered to change it. Indeed, the CSA asked me for how long I was going to stay there!
In my experience, I found the company lazy, unprofessional, and unreliable. If you ever got any information from them, check it against it. Chances are it's probably wrong. These people are incompetent and they don't care.
Something else, if you check Trustpilot, the review score for Marshmallow is much higher. That's because they remove reviews that are too truthful. It happened to mine as well.
Avoid Marshmallow at all costs. They are cheap because they have the worst service ever. The money you save doesn't make up for the hassle. Avoid.
Reviewed on: 7th May 2022
