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Shuhud M
0 reviews
GB
Rated 1 out of 5 stars
Unprofessional, cowboys and thief's
Been with these guys 5 years and every year they auto renew policy when I've told them do not. Hence you get trapped and to leave u must pay a charge. They then claim every year that they have nothing on the system stating that I asked for this, even though I spoke to managers each time.
Aside from this they team is not knowledgeable, they fob customers off and they really show no care.
I only remain with these guys as I find the concept of moving insurance difficult and the auto renewal trap doesn't help.
Would never advise anyone to use these guys, Complete waste of time, Unprofessional, cowboys to say the least. Increased my insurance this year by 500pounds even though there were no accidents or convictions this year and they justify it by saying it 'could be' because of many reasons, but they don't provide a reason and just blame the underwriter
Reviewed on: 13th May 2022
