Paid 409 for a year policy. Moved so I called to change my address. My mileage, car being parked on a driveway etc hadn't changed. Only my postcode changed. I was living in a small town, still am now, no crime in either yet now, for the last 4 months of my policy they are wanting an extra 241 from me. That means for 4 months they expect me to pay over 90 a month for insurance. Asked why and apparently there is no criteria for why!!!!!!!! These people are thieves and utterly disgusting. Moreover, they want to charge me a 45 cancellation fee even though they are forcing me to cancel due to the price. Will be reporting these thieves to the financial ombudsman. How this is fair and just is far beyond me. Never again. They are the worst insurance company in the world. I have never been charged such fees for moving home. It's not like I'm moving to a warzone. It's a tiny town.
The complaint is apparently resolved. Hastings would not budge on anything. I will never ever buy my car insurance from them ever again. All they care about is their fees and profits. Disgusting company with no morals. And they were more interested in getting me to pay for an entire year and lose my no claims discount. Disgusting. I hope they go bust.
Reviewed on: 25th May 2022
