Whilst I've had no reason to complain over the last 3 years even though I have had to argue the quote every year to come to a reasonable increase in their premium, this year was way beyond a joke as they had almost doubled their quote. When I phoned them they had no explanation for the increase and, although they did offer to reduce it slightly, did not give a monkeys whether I stayed with them or not. I suspect that they were hoping that their increased charge would go through unnoticed on automatic renewal but fortunately, I do not allow insurance companies to have this facility for this very reason. This company is greedy and cares nothing for its customers. Give them a miss.
Reviewed on: 30th May 2022
Whilst I've had no reason to complain over the last 3 years even though I have had to argue the quote every year to come to a reasonable increase in their premium, this year was way beyond a joke as they had almost doubled their quote. When I phoned them they had no explanation for the increase and, although they did offer to reduce it slightly, did not give a monkeys whether I stayed with them or not. I suspect that they were hoping that their increased charge would go through unnoticed on automatic renewal. Fortunately, I do not allow insurance companies to have this facility for this very reason. This company is greedy and cares nothing for its customers. Give them a miss.
Reviewed on: 30th May 2022