Write a review

Member Profile

Name: alan greenwood

Most Recent Reviews (1/1)

View All

poor customer service and ripping off young drivers

They called up to request a further 74.28 including a 24 pound admin fee because we forgot about a windscreen claim on her car. As far as i could see there is NO mention of the windscreen being a reportable claim. Such a ripoff company, as soon as the insurance is over we will NEVER use them again and i will inform as many people on my social media as i can not to use them. Disappointed to say the least. Reviewed on: 16th June 2022

Reply from Hi Alan, we are sorry to see this review. Unfortunately we do rate on Windscreen Claims as we would any other type of incident and this should have been made clear to you when taking the policy out. If you would like us to investigate further, please email your Policy/Certificate Number to [email protected] . Kind Regards. Response date: 17th June 2022