I've been using a Barclays e-saver account for several years. It's linked to my current account and I use the mobile banking app for day to day management of it, which is great. But whilst it's convenient, the rate offered on the account is poor, so as a result I only hold use it to hold a small amount of emergency funds necessary for urgent purchases. If the rate was better I'd move more money in here.
Reviewed on: 30th August 2016
A great rate, but slightly painful application process
3
I've been a HSBC mortgage customer for a year. I'm really pleased with the rate offered, which remains competitive despite a subsequent base rate reduction. However, the mortgage application process was quite painful and I spent many hours on the phone sorting out the disjointed workflow between various back office teams when my application got stuck in the system. On balance it has saved me a lot of money and I'd consider them for future remortgaging.
Reviewed on: 30th August 2016