We started looking for houses only after we spoke to mortgage brokers at Halifax and received the letter of principle. We found our dream house (much below the threshold set by Halifax), had hours of discussions with Halifax and then hired the attorneys and others to process the buy. Halifax even deducted the mortgage plan charges etc from our account, but a few days later Halifax cancelled our mortgage application with no reason specified whatsoever. Absolutely none given!
We lost the money we had paid to the attorneys and for services likes checks and valuation. Forget the loss of face in front of my agent and the buyer, I now sit with a lower credit score because Halifax & others had already run several credit checks. Very unprofessional service was delivered to us, believing their representatives will be the BIGGEST MISTAKE you will commit in your life. I will be moving my accounts out of Halifax and will also socialise this blunder to my friends so that no other wannabe house buyer suffers due to their incompetence.
Reviewed on: 14th July 2022
