Paid 6 months worth of health insurance payments, and now had a health issue so needed to start a claim to be told they have no clinics available so sent me to my NHS GP. When I complained and they agreed to refer me to a partner hospital, I have been told as I haven’t made 2 years of payments they won’t cover my claim. And even then only to the value of £1000. I am now either stuck in an NHS queue or will pay privately but have paid a fortune to vitality for absolutely nothing. Disgusting!! They should have their license removed and refund all customers they are are fraudsters and should be ashamed
Reviewed on: 29th July 2022
