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Name: Susan Saville

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Terrible company

1
Terrible experience today speaking to an operator trying to cancel my car insurance as my car has had to be scrapped. Extremely rude and arrogant person who kept talking over me, telling me I had to pay £140 to cancel. Extremely poor customer service, left me extremely upset. This was the 4th time trying to get through as the lines are constantly busy, waiting times of 1 hour+ simply to speak to someone. I will never use them again! Reviewed on: 1st August 2022