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Name: Kerry Taylor

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Most Recent Reviews (3/3)

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Helpful staff, like the bonuses

5
I went in to make a payment, and a member of staff came out of the back and seeing a huge queue came over to see if she could help. Went out of her way for me. She also mentioned that they have started a rewards scheme, which I've now signed up for. Reviewed on: 12th November 2017

Failing to respond

1
They never answer my calls, and when I had an accident that wasn't my fault, they ignored paperwork meaning I couldn't claim. Reviewed on: 8th July 2017

Easy to change details

3
I went into the branch to change my name after I got married. They let me know what documents I would need, and it was all done quickly and easily. Reviewed on: 23rd June 2016