Worst bank in the world. Been a private and multiple business customer for 45 years. Have to go through a validation process for months now - I've had 2 accounts restricted for various periods - have to prove I'm from the UK, how long have I been with the Bank. They didnt do their part of the process properly sent me £250 - which is no compensation for the loss and fraustration and stress of it all. Thye blocked payment to HMRC VAT - what was that to prevent a fraud! If you want a loan - forget it - it won't happen regardless of an excellent track record of paying back every loan we ever had. I can't express my fraustration with this bank enough - and except that moving accounts and opening them seems to be a nightmare with anybank, I would move. I'm only surprised I haven't had to submit a blood sample for a DNA profile check! (well not yet anyway)
Reviewed on: 25th August 2022
