Move along (to another bank), nothing to see here.
1
Prospective clients, beware!
All financial accounts with any financial organisation, generally have a 14 day cool-off period where one can cancel the account without any penalty.
The fixed rate account with Charter Savings Bank (CSB) does not.
Once you've opened a fixed rate account with them, you are locked in without recourse to cancelling it within the 14-day period.
Although this is mentioned in the T&Cs (as a brief note and not a bullet point), I think it merited a review post here for prospective clients' reference should they visit Trustpilot while considering CSB as an investment option.
My word-of-mouth will always be negative for CSB due to its client-unfriendly terms.
Reviewed on: 31st August 2022
