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Name: RobF

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Shame on you. Loyal customer, perfect pay history, credit limit slashed

High earner, long standing customer, regularly spending 10k or more per month on the card and paying off in full. Processed the new application with code provided and got credit limit slashed by 90% to a fraction of typical monthly spend. Pressed cancel and applied online for Amex card. Accepted in seconds with a credit limit more than double the previous JLP limit, plus loads of extra benefits and services besides. Bye, bye JLP & Waitrose. There’s plenty of alternatives out there. Your loss their gain. Shame on you for teaming up with such a low quality company. It’s clear from all these reviews they are not interested in better credit-rated customers who spend a lot of money and pay off their balance, but only those who pay interest, even encouraging payment of the minimum amount which financially costs those customers the most. That will come home to roost when they realise the amount of money spent is a fraction of the amount that HSBC processed (and John Lewis see their sales tumble too) whilst lower credit quality loans are the first to default in a recession- which is looming fast. Reviewed on: 3rd October 2022