CONSTANT problems - just avoid if you are a business owner
1
Takes HOURS to get anything done on the phone, passed from team to team, asked to come into branch, branch have no idea what they are doing. It took me an hour in branch to change one phone number and a further 2 hours on the phone the next day because the branch apparently 'had not effected the change properly'. Regular payments to staff are flagged as fradulent, triggering a cumbersome 'ID verification' process where they ask you if you are a real person, and then tell you to go back into the branch in person anyway. You go into the branch and then the changes they said took effect have not in fact taken effect - by far the worst bank I have ever used (and I have also lived in 2 other countries with less sophisticated banks). If you value your time, just avoid!
Reviewed on: 11th October 2022
