I took out travel and cruise insurance for a trip to New York followed by a cruise for my 50th birthday, the day before we were due to travel my partners father died unexpectedly of a heart attack, obviously we couldn’t travel, I used the post office as they were a well know company and the price was sensible ( not the cheapest) after 8 weeks my claim is still not settled despite sending all the requested paperwork including death certificate, when you call up you get a foreign call centre and the language barrier is a real problem, Iv never claimed on travel insurance before but it’s making a stressful time even more stressful avoid post office insurance at all costs quick to take your money but I think they hope you will give up trying to process a claim
Reviewed on: 13th October 2022
