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Name: Travelsafe

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Avoid at all costs

1
We went with Admiral as we have our car insurance with them. What a mistake! Two days before we were due to go on holiday my husband came down with Covid and was too sick to travel. This was in mid August and I am still trying to get my money back. Despite having all the documentation that we have available to us they continue to request further details and each time they ask for more information they reset the clock and it takes 6 weeks for them to get back to you. You can't speak to a person and have to wait for them to send you an email for further information. This is very frustrating as either way, we have not been informed if we will get a refund yet. Judging by other comments on this site, it could still take a few months before we reach a conclusion! I personally will not use this travel insurance again. Reviewed on: 19th October 2022
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Travelsafe