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Name: Paul Davidson

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Runaround customer service

1
I have used mce over the years and found them 90 percent overall good . But I part paid my policy this time then month later paid the balance in full with no deduction for paying early ok fine mce / now I find myself in hospital after being hit and telephoned them for help I was asked my reg I don't have a clue operator said I have to talk to higher power no clue what that means and have had same message on my answer machine my policy is paid they have my .name and address? ?? I am still in hospital and live on my own so with smashed leg can't get my docs still I don't understand this maybe I am missing something Reviewed on: 7th November 2022